A better way to manage calls, scheduling, and follow-ups.
Your AI Receptionist answers every call, keeps your schedule full, and manages follow-ups — so your team isn't tied to the phone and fewer opportunities slip away.
Want an answer to something specific?
Guided setup for real results.
A structured onboarding process that turns your business needs into a unique, high-quality AI Receptionist — tailored to how you already work.
A commitment-free conversation to understand your business, your customers, and where Intavia can help most.
We walk through your workflows, services, policies, and preferences to shape how your receptionist should behave.
Interact with your AI Receptionist, test real scenarios, and fine-tune responses before launch.
We connect your systems, test call flows end-to-end, and ensure everything works reliably.
Your AI Receptionist goes live — ready to answer calls, manage bookings, and support your team.
Full setup and onboarding typically takes 30–60 days, depending on workflow complexity and custom integrations.
Every call, handled end to end.
Explore the ways Intavia handles common inbound requests and tasks — keeping phones covered, customers happy, and your team focused.
Queries
Handles the everyday questions that tie up your front desk, with answers tailored to your services and policies.
- Hours & locations
- Services & treatments
- Pricing & offers
- Cancellation policies
- Payment options
- Parking & access
Appointments
Creates, moves, and manages bookings directly in your scheduling system, aligned with real availability.
- New bookings
- Reschedules & cancellations
- Availability checks
- Confirmations & reminders
- Prep instructions
- Waitlist management
Transfers
Sensitive or urgent calls are routed to the right team member, following your rules and preferences.
- Post-treatment concerns
- Urgent clinical queries
- Complaints & sensitive issues
- Billing escalations
- Specialist requests
- Emergencies
Leads
Treats new enquiries differently, capturing key details and guiding callers toward the best possible next step.
- Contact capture
- Lead qualification
- Booking & payment links
- Source tracking
- CRM updates
- Next-step guidance
Every call is answered instantly, with your greeting and rules, so no one hits voicemail or a dead line.
We map how you already handle queries, bookings, and tasks, then make Intavia follow the same paths.
Appointments, notes, and caller details are updated straight into your scheduling and CRM tools as each call is handled.
Your AI Receptionist works on top
of your existing tools and flows.
Seamlessly connected to your live data — seeing real availability, updating records, and powering the call flows you want to automate across your business.
*These are a few of our common integrations. We're happy to build custom integrations during your setup.
Proactive calls, handled for you.
Explore the ways Intavia approaches outbound calls — keeping schedules full and customers looked after.
Reminders
Proactive check-ins with patients and clients to reduce no-shows and keep schedules running smoothly.
- Recurring bookings
- Appointment reminders
- Top-up reminders
- Treatment plan check-ins
- No-show follow-ups
- Rebooking prompts
Leads
Follows up with interested prospects, answering first questions and guiding them toward booking.
- Enquiry follow-ups
- Campaign responses
- First appointments
- CRM updates
- Consultation bookings
- Interest qualification
Payments
Handles payment conversations sensitively, reminding clients and escalating only when needed.
- Deposit reminders
- Balance follow-ups
- Membership renewals
- Payment links
- Package upgrades
- Invoice notifications
Follow-up
Post-appointment check-ins to share aftercare, gather feedback, and turn happy clients into reviews.
- Post-treatment check-ins
- Aftercare reminders
- Follow-up questions
- Quick feedback
- Review requests
- Concern escalation
You choose which check-ups, treatments, and campaigns to focus on, and Intavia contacts the right people at the right time.
Once set up, outbound calls go out automatically based on your rules — no more lists to chase or "we'll get to it later".
Every call uses your approved wording and boundaries, so it always sounds like your team.
Yes, it's advanced AI, but what matters
is the day-to-day changes.
Intavia is built to deliver tangible improvements to your operations and customer experience, every single day.
For Your Business
Streamlined operations, fewer admin headaches, and a front desk that scales without extra headcount.
For Your Customers
Instant answers, easy bookings, and a consistently helpful experience — any time they call.
Ready to learn more?
Book a short demo and we'll map 3–5 of your most common calls — then show you exactly how Intavia would handle them for your business.
Book an Exploration Call