Privacy Policy of intavia.ai

Last updated: October 08, 2025

We are Intavia. This privacy policy outlines how we collect, use, and protect your personal information when you use our services.

You can contact us at loic@intavia.ai.

Table of contents

• Introduction
• Contact information
• Types of data collected
• Mode and place of processing personal data
• Detailed information on the processing of personal data
• AI Voice Demo / Call Processing
• Further information
• Your rights based on the General Data Protection Regulation (GDPR)
• Further information if you reside in Switzerland
• Further information if you reside in Brazil
• Further information if you reside in California
• Further information if you reside in Virginia
• Further information if you reside in Colorado
• Further information if you reside in Connecticut
• Further information for Utah consumers
• Additional information about data collection and processing
• Definitions and legal references

Introduction

What is this policy about?

This document explains how this website collects, uses, and protects your personal data to achieve the purposes outlined in this document.

What is personal data?

Personal data refers to information that can be used to identify you directly or indirectly. This includes details such as first name, last name, email address, tracking technologies (like cookies or tracking pixels), user activity, and device information. You can find detailed information on each type of personal data collected in dedicated sections of this privacy policy or in text shown before data is collected.

This document was generated with the use of the privacy policy template.

Contact Information

Address:

Flat 1

London, London SE10 8PE

GB

Email: loic@intavia.ai

Types of data collected

The types of personal data that this website collects, by itself or through third parties, may include:

• first name;
• last name;
• email address;
• Trackers;
• Usage data

Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection. Personal data may be freely provided by you, or, in case of Usage data, collected automatically when using this website. Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services.

In cases where this website specifically states that some personal data is not mandatory, you are free not to communicate this data without consequences to the availability or the functioning of the service.

Any use of cookies – or of other tracking tools — by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by you, in addition to any other purposes described in the present document.

You are responsible for any third-party personal data obtained, published or shared through this website.

Mode and place of processing personal data

Methods of processing

We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

In addition to ourselves, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this website (e.g. administration, sales team, marketing team, legal team).

The data may also be accessible to external parties appointed, if necessary, as data processors by us.

The updated list of these parties may be requested from us at any time by contacting us at the contact details provided in this document.

Place

The data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, data transfers may involve transferring your data to a country other than your own. To find out more about the place of processing of such transferred data, you can check the section containing details about the processing of personal data.

Retention time

Unless specified otherwise in this document, personal data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on your consent.

Detailed information on the processing of personal data

Your personal data is collected to allow us to provide our service, comply with our legal obligations, respond to enforcement requests, protect our rights and interests (or yours or those of third parties), detect any malicious or fraudulent activity, as well as the purposes set out below:

Analytics

Google Analytics (Universal Analytics) (Google LLC)

Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC ("Google"). Google utilizes the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

To understand Google's use of data, consult Google's partner policy and their Business data page.

Personal data processed: Trackers; Usage data

Place of processing: United States

Privacy policy: https://business.safety.google/privacy/

Opt-out link: https://tools.google.com/dlpage/gaoptout

Category of personal information collected according to the CCPA: internet or other electronic network activity information. This processing constitutes a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction. This type of service might still collect web traffic data for the pages where the service is installed, even when you do not use it.

Google Fonts (Google LLC)

Google Fonts is a typeface visualization service provided by Google LLC that allows this website to incorporate content of this kind on its pages.

To understand Google's use of data, consult Google's partner policy and their Business data page.

Personal data processed: Trackers; Usage data

Place of processing: United States

Privacy policy: https://business.safety.google/privacy/

Opt-out link: https://tools.google.com/dlpage/gaoptout

Category of personal information collected according to the CCPA: internet or other electronic network activity information.

Contacting you

Contact form (this website)

By filling in the contact form with your data, you authorize this website to use these details to reply to your requests for information, quotes or any other kind of request as indicated by the form's header.

Personal data processed: email address; first name; last name
Category of personal information collected according to the CCPA: identifiers. This processing constitutes: a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA.

AI Voice Demo / Call Processing

What this covers

When you start a demo call with our AI voice assistant on this website, we collect and process the following data:

• — Audio recordings of the call
• — Automatic transcripts generated from the call
• — Metadata about the call (e.g. timestamps, call duration, technical information such as device/browser, session logs)

Purpose of processing

We use this data to:

• Provide the AI demo and allow you to experience our product
• Enable follow-up (e.g. booking a call with our team) if you choose to proceed
• Maintain and improve our service (e.g. analysing transcripts for quality, performance or product development)
• Ensure system security, fraud prevention and legitimate business operation

Lawful basis

Our lawful basis under UK/EU GDPR is Legitimate Interests (Article 6(1)(f)) — our interest in offering demos, managing enquiries, and improving our service outweighs any minimal privacy impact.

If we ever use call recordings or transcripts beyond the purposes above (e.g. explicit marketing), we will rely on your consent.

Third-party processors and international transfers

We use third-party service providers — including ElevenLabs, a voice-processing and transcription service. These providers act only under our instruction and are prohibited from using your data for independent purposes.

Some providers may process data outside the UK/EU (for example, in the United States). When this occurs, we safeguard your personal data using appropriate measures such as Standard Contractual Clauses, vendor certification and technical security controls (e.g. encryption).

Data retention

We retain call recordings and transcripts only for as long as needed to fulfil the purposes above (normally 90 days after the call). After this period (or sooner if requested), all data is permanently deleted.

Your rights

You have the following rights under UK/EU GDPR:

• Access — request a copy of your call recording or transcript
• Rectification — correct or supplement data if needed (e.g. if transcript is incorrect)
• Deletion ("right to be forgotten") — request we erase your call data at any time
• Restrict processing or object — request we stop processing or using your data
• Data portability — if applicable, request your processed data in portable format

To exercise these rights, or if you have any questions about voice/call processing or wish to request deletion, please contact us at loic@intavia.ai.

Data controller

Data controller: Intavia (contact email: loic@intavia.ai).

For the complete and detailed privacy policy including all regional variations and specific rights, please contact us at the email address provided above.